Privacy Policy
At Koloz Advisory, your privacy is of utmost importance to us. This Privacy Policy (“Policy”) explains how we collect, use, and safeguard your personal information while you interact with our website and services. The terms “you” and “user” refer to any individual who accesses or uses our website. The terms “we,” “our,” and “Koloz Advisory” refer to our company and its affiliates. This Policy is governed by and subject to our Terms of Use.
1. Information We Collect
a. Information You Provide
In order to fulfill our contractual and legal obligations, we collect personal data that you voluntarily submit, including:
Account Information: Full name, email address, username, password, phone number, and residential or business address.
Billing Details: Payment-related information necessary to process financial transactions through our platform.
Login Credentials: Authentication data such as usernames and encrypted passwords used to access your account.
b. Information Collected Automatically
We may collect technical data through automated technologies, such as:
Device and Browser Data: Type of device, browser name and version, operating system, and language settings.
Tracking Technologies: We use cookies, web beacons, and third-party analytics tools (e.g., Google Analytics) to understand how users engage with our site.
2. How We Use Your Data
We collect and process your personal information for the following purposes:
To authenticate your identity and manage your user account.
To improve our platform’s performance, functionality, and security.
To deliver customized content and user communications.
To process transactions and provide customer support.
To prevent fraudulent activity and ensure compliance with applicable laws and regulations.
3. Marketing Communications
With your consent, we may send you marketing messages related to our services. You may opt out of these communications at any time through your account preferences or by contacting us directly.
4. Cookies and Similar Technologies
Cookies enhance your experience by remembering your preferences and enabling core website functionality. For more information, please refer to our Cookie Policy.
5. Sensitive Information
We do not intentionally collect sensitive personal data such as information relating to your health, religious beliefs, political opinions, or sexual orientation. We kindly ask that you refrain from submitting such information. If such data is detected, it may be securely deleted.
6. Payment Processing
All payments made through our site are processed by third-party providers. Koloz Advisory does not store credit card numbers or banking information on our servers. Please review the privacy policies of our payment partners for more information.
7. Third-Party Links
Our website may contain links to third-party websites or services that are not under our control. We are not responsible for their privacy practices and encourage you to review their respective policies.
8. Data Retention
We retain personal data only for as long as necessary to provide our services, fulfill legal requirements, and resolve disputes. When no longer needed, your data is securely deleted or anonymized.
9. Data Security
We implement a range of security measures to protect your information from unauthorized access, loss, misuse, or alteration. However, no digital system is entirely secure. We recommend that users take precautions when sharing personal information online.
10. Your Rights
As a user, you are entitled to the following rights regarding your personal data:
Access: You may request access to your personal data held by us.
Correction: You may request that we correct inaccurate or outdated information.
Withdrawal of Consent: You can withdraw consent for processing at any time.
Erasure: You may request the deletion of your personal data under legitimate grounds.
11. Rights of EU Residents (GDPR)
If you are a resident of the European Union, you have additional rights under the General Data Protection Regulation (GDPR), including:
Right to Data Portability
Right to Restrict Processing
Right to Object
Right to Lodge a Complaint with a Supervisory Authority
To exercise these rights, please contact us using the details provided below.
12. Rights of California Residents (CCPA)
Residents of California have specific rights under the California Consumer Privacy Act (CCPA), including the right to:
Access personal information we have collected about them.
Request the deletion of their personal data.
Opt out of the sale of their personal data, where applicable.
For any such requests, please contact us directly.
13. Policy Updates
This Privacy Policy may be updated from time to time to reflect changes in our practices or applicable regulations. Any significant changes will be posted on this page, and where appropriate, we may notify you through email or other communication channels.
14. Acceptance of This Policy
By using our website, you acknowledge and agree to this Privacy Policy. If you do not agree with its terms, we advise you to refrain from using our website and services.
15. Contact Information
For questions, concerns, or requests related to your privacy and this Policy, please contact us at:
Koloz Advisory
Rue du Commerce 78, 1000 Brussels, Belgium
[email protected]
+32 2 808 56 91